We hope you like our products, but in case you need to exchange them, you have 7 days from the day you receive your package. Please note that we do not return products, we only exchange them. If you wish to exchange an item, you will need to follow the procedure below:
- Send us an email to firstname.lastname@example.org explaining the reason, with your names, address and phone number.
- After your request has been approved, we will send you the courier (an e-mail along with the address.)
Please note that you are responsible for the cost of shipping, taxes and duties for both returns and exchange. You can chose to deliver them yourself, or with our partners.
Also note that exchanges are only available for areas within greater Beirut.